SmartSurvey

General information

Why Choose SmartSurvey?

1. Hassle Free Service
We developed SmartSurvey with the user ‘you’ in mind. We provide you the tools to create your own surveys quickly and efficiently. You can do this using the Free, Professional and Corporate editions of Smart Survey, with no long term commitments or hidden charges.

2. Flexibility
Unlike many of our competitors we offer monthly subscriptions which means you can cancel your account anytime and not lose your work. If you choose to sign up for 12 months in advance, you will receive a 15% discount.
You can pay by credit card and use our online service for as long as you need. Cancelling your account is a simple process that can be completed by yourself within your Smart Survey account.

3. Discounts
We offer great discounts for students, charities and not for profit organisations. See our pricing page for more details.

4. Online Surveys
We’ve developed a complete online solution for you to design surveys and start collecting responses with minimum hassle. There is no software to install which means you can access it from anywhere at any time. Our software is designed with one aim in mind: to allow anyone and everyone to use it regardless of their level of experience and knowledge with designing online surveys.

5. Advanced Features
Despite the ease of use, our software is jam packed with features, which other companies charge thousands for. Skip logic, bulk email distribution, design customisation, and more.

6. Monthly Allowances
For only £23.99 (Professional), you can create surveys with an unlimited number of pages and questions, and we'll even throw in 1500 responses each month.

7. Security
We use multiple layers of security to make sure that your account and your data remains private and secure. We employ ‘Hacker Safe’ to conduct daily audits of our security, and your data resides behind the latest in firewall and intrusion prevention technology. For extra sensitive surveys, you can even add SSL, so that your data is collected in a totally encrypted environment.

8. Data Protection
We’re registered under the Data Protection Act; therefore you can be sure that your data will not be accessed nor used by anyone else unless you give them permission. Any data that you collect is kept completely and absolutely confidential.

9. Support
We have a team ready to answer your simple and advanced questions. We don’t outsource our support, so you’ll receive an answer from technical staff who designed or helped design the software.

10. All ears!
We love to hear from our members, so if you have a feature request, perhaps a suggestion or even a complaint, you can be sure that we’re listening. After all we built the software based on your feedback and experience.