VIA

General information

VIA offers an Internet-based Microsoft Lync platform that has been customised with added functionality to ensure clients benefit from enhanced communications and increased efficiency, leading to substantial cost savings. It unites voice communication, instant messaging, email, video, audio and conferencing, across a variety of devices, such as landlines, smartphones, PCs, and tablets. The VIA platform also integrates seamlessly with Office 365, Microsoft’s cloud-powered application.

VIA is a fast-growing organisation that has quadrupled revenue over the past three years. It has more than 100 clients across 20 countries, including Plowman Craven, Migrant Help, Stonehedge Partners and Coba Education. The company is an official partner of Microsoft and solely concentrates on offering Lync in order to provide clients with added benefits through the development of additional bespoke functionality. This includes a unique portal that allows real-time management, which lets businesses observe trends, evaluate the usage and productivity of employees, plus monitor costs.

VIA offers cost effective access to the Lync platform with additional tailored features. For example a 70-seat Lync system from VIA will cost approximately 75% less over three years than if a business chose to host the platform in-house. VIA also promotes flexible client relationships by offering 30-day rolling contracts and usage can be scaled up and down on demand.

It is the only company within the marketplace to offer free calls to UK landlines, bespoke reporting and an international numbering feature. The platform also boasts an array of collaborative features, including call forwarding, video and document sharing, and conferencing.
VIA has invested in an unrivalled infrastructure that is supported across two data centres, operating simultaneously to ensure resilience at all times. It is the only company within the marketplace to offer this unique and secure platform, and as a result the company has achieved industry-leading results, with zero downtime since July 2013.