Pom Pom Baby Ltd

General information

Returns

In the unlikely event that you are not entirely satisfied with your purchase or the item is not to your taste, you can simply return them to us within 7 days of despatch in their original, saleable condition with a returns note stating the reason for return.

When trying on items, please ensure that they are not kept in contact with anything that may mark or add a scent to them such as drinks, perfume, deodorant and cigarettes. We will not be able to refund any items where there is evidence that these instructions have not been followed.

Please allow 10 working days from our receipt of your returns for us to process a refund. The time frame is dictated by your bank or card issuer and is outside of our control. Your refund will be credited to the same card with which you made your original purchase. If there is a problem with issuing a refund to your card, our customer service team will contact you.