Customer Thermometer

General information

Traditional methods of getting feedback from customers makes it difficult for the customer and easy for the supplier. So most customers avoid doing it, and you lose customers without even knowing it.

Want to know what your customers really think of you? Send them a Customer Thermometer instead. We send them, or you send them out of your own system - we integrate with all the big ones including Salesforce, Zendesk, Desk.com, Google Apps, MailChimp, Shopify, Campaign Monitor and many more.

Your customers get a traffic light email and click one button. That’s it. Just one click; they carry on with their day. You get instant feedback on how they feel and follow up appropriately. Simple! But devastatingly effective.

It’s quick, effective and extremely customer-friendly. It shows your customer how much you value their time and feedback. And since it’s so flexible, you can use it to measure almost anything – from staff satisfaction through to internal customer feedback. It even outputs graphs and KPIs to help you monitor your results and report on them.

Customer Thermometer is a beautifully designed traffic light email, an email merging system, a customer alert system and a mini-customer satisfaction system all rolled into one.