Sterling Debt Recovery

General information

Sterling’s unique structure allows us to provide the most cost effective, productive debt recovery service in the UK. We employ intelligent, enthusiastic staff to collect in a professional, persistent manner to achieve results whilst protecting our reputation and that of our clients.

We will NOT rely solely on a stream of red letters. Our focus is on establishing productive communication with your debtor, usually by phone to resolve the matter.

Our agents have a number of tracing systems at their disposal. We are able to track down the majority of gone-away debtors without the additional cost of using a 3rd party.

We will only suggest legal action where we believe this is in the best interest of our client, i.e. if the action is likely to give you positive cash outcome.

We often involve our solicitor in discussions with the debtor prior to legal proceedings. This can resolve complex disputes or persuade the debtor to pay without the need for litigation.

Our strategy is based on long-term
relationships with clients. Customer satisfaction is important to us as is providing added value to our client.

Sterling operates with low overheads allowing us to provide better value to our clients. Where other collection agencies will do no more than send letters we are able to hold discussions with the debtor, negotiating and threatening the most appropriate legal action to get you paid quickly.

Sterling Debt Recovery is a trading name of Sterling Outsourcing Sp zoo registered in Poland - more info can be found at www.sterling-outsourcing.com