A & D Plumbing Services

General information

The Start of A&D Plumbing Services

Plumbing has always been a passion of mine, so I decided to enrol myself in a short course to see if I would enjoy pursuing my interest. Turns out I did, as I passed the course with flying colours which led me to take part in other programmes to expand my skill set. It was at this point I decided to use my expertise and start trading, putting in the hard work, dedication and long hours to become my own boss and help the staff at A&D Plumbing develop within the company.

Challenges In The First Year:

As most of us know, working in the real world is very different to the classroom. It’s important to show paying customers that you have the knowledge and skills to complete the job successfully, even if you are new to the trade. In the early years of the business, I did a great deal of subcontracting which involved working long hours, seven days a week, so finding work was not a problem.

How Have Staff Numbers Grown Year After Year?

As demand for our services has rapidly increased since we first started 12 years ago, our staff numbers have grown considerably. To help deal with the workload, we expanded our team by hiring another plumber after two years operating as A&D Plumbing Services, and an extra gas engineer after three years. Finally, after four years, the increase in incoming work meant we had to move our base from home and open an office with a further member of staff.

Our Improvements:

There have been many significant improvements that have taken place within the company which have contributed to its success, including:

- Improved quality control
- More extensive knowledge of the industry
- Faster level of service
- Better regulated
- More professional services i.e. uniforms, sign-written vans, cards
- Better aftercare

With the hard work and dedication of our committed staff, the company has gone from strength-to-strength over its 12 years of business, allowing both our team to expand and workload to grow.