Factotum

General information

Often, the first point of contact a potential new customer or client has with your business is over the phone. Does your call handling procedure reflect your business values and professionalism? Was an accurate message taken? Did they feel welcome and wanted as a potential new customer? More importantly, was the call answered at all? The answer to all of these should be a resounding YES.

Let our team manage your telephone calls leaving you free to attend meetings, work on your business, or simply take a well-earned break. We have over 12 years' experience, and we use that experience to answer and manage your calls with the care and attention to detail that you would expect from a valuable member of your team.

Factotum offers call answering and diary management services to large and small businesses, and we have varied levels of packages in order to suit the individual business needs. Some clients simply call us whenever they need Holiday Cover. Others use us full time as their virtual assistant; booking their appointments, forwarding calls, sending SMS, taking payments, and screening the calls to make sure only the ones they want make it through.

Other examples of call cover are:
Clinic Diary Management – Business Continuity – Short Term Call Cover – Overflow Call Cover – Team Coordination – Classic Reception Services.

For a complete list of services go to www.ukfactotum.com or call 01638 576400.

We look forward to being The Perfect Answer for your business