NMA Tech Services Limited

General information

NMA Tech Services provides IT Support and consultancy services to small and medium businesses as well as home users. We are involved in implementing network solution and optimization services to local and wide area networks. These services range from design and implementation of network infrastructure, network/system support, website design and IT training. In doing so the company will focus on marketing, responsiveness, quality, and creating and retaining customer relations. Located at Salford , we realize that, for us to prosper, we need to be flexible and responsive, to delight clients by providing them with what they want, when they want it, and before the competition can offer it. The company intends to achieve this through a solutions approach that is customer centric, and in which the customer's business objectives enjoy top priority.

As we know that services provided are of high importance to our clients. We will ensure that our clients enjoy quality first class support that will always keep their business up and running with maximum efficiency and reliability. We will also ensure that the latest technology is implemented to keep them ahead in the world of information technology. NMA Tech Services will helps its clients in improving their organisational and individual performance by leveraging well-managed IT infrastructure, with expert IT Support and advice. We pride ourselves on delivering efficient and cost effective IT services with the sole aim of maintaining a long term relationship with clients.

Once the requirements and method are understood, leading edge products and best of industry skills will be applied to design and develop a fitting solution to enable the client's business in the most cost effective way. Our marketing strategy will be based mainly on ensuring that clients know what need the service is able to fulfil, and making the right service and information available to the right target client. We intend to implement a market penetration strategy that will ensure that our services are well known and respected in our respective industry. Our strategy will convey a sense of quality and satisfaction in every picture, every promotion, and every publication. Our promotional strategy will involve traditional advertising, Internet marketing, personal selling, public relations, and direct marketing, details of which are provided in the marketing section of this plan.

Our team is qualified with disciplines across the Microsoft and Cisco product range which includes CCNA, CCNP, MCTS, MCSA, MCDBA, MCSE, ITIL and CompTIA A+. We will ensure that these skills are implemented to the best of our technical abilities to enable maximum efficiency.