Norwich Residential Management

General information

Caring for your property is our business

We know that our best recommendation is a satisfied client. Indeed, most of our new appointments arise from such recommendations. So we work hard to get your business and even harder to keep it (see our Testimonials); but beyond this there are some specific things you should consider.

Costs – We provide the best value for money services, which should ensure the overall cost to you of the services provided are cheaper when we do it than any of our competitors. Our fees are not the lowest, but they are clear and transparent, and unlike other firms we do not take “back-handers” on the services we provide.

Independence – We are fully independent, we are owned by our staff and run for our clients. We are not linked to the Insurance brokers we work with. We use independent contractors for the provision of specialised services. It is important to us that they are Local. Too many of our competitors use national maintenance contractors to make their lives easier (but costs spiral and no personal service.) Contractors are chosen based on the price and quality of their services, contractors do not pay us to be on an approved list.

Personal Service - We offer a very personal service. We will tailor our service to meet your requirements. Each block/estate will have an experienced Property Manager assigned to it, who can be easily contacted and will be familiar with your property. They are supported by competent Administration and Accounts personnel that complete the capable and helpful NRM team. We don’t call centres, we know you what to speak to your Property manager, first time, every time. If they unavailable to speak (as meeting another leaseholder) rest assured they will call you back.