Techys2u Limited

General information

Techys2u offers cost effective, fully managed IT support regardless of whether your organisation is based in a small office or a large business with people working from home or on the road.

Our support packages can be tailored to your needs and requirements, to provide a level of service that suits the needs and budgets of your business.

Here at Techys2u we appreciate that a faulty computer can mean lost productivity and ultimately lost revenue. Techys2u is a single source for all your IT needs.

All our IT support agreements come with unlimited remote support and monitoring of your infrastructure for the term of the agreement, at a fixed monthly fee and definitive response times.

How do our IT Managed Services help you?

• Reducing costs

When we manage your IT we will aim to reduce your on-going IT operating costs, as well as helping to reduce your recruitment and training costs.

• Flat-rate

IT management is easy to budget, reduces hidden costs and promotes IT expense planning.

• Reducing business risk

We are accountable for your IT’s availability – we put tight SLAs (service level agreements) in place and pro-actively manage your systems to identify and address potential problems before they occur.

What’s typically included?

• Business critical systems come with a 4 hour response

• Our workstation support comes with an 8 hour response

• Telephone support for simple fixes

• Quick access remote support

• IT discussions with the management team and attendance at board meetings can be arranged allowing us to determine areas for your IT development