Specs2u

General information

At Specs2U we aim to ensure that your experience with us is of the highest quality, with the best customer service from pre-purchase to after-care. Our eye tests are performed to a consistently high standard and will take as long as necessary to give you the best care for your eyes.

We pride ourselves on being approachable and friendly. Our contact with you will always be friendly and polite. While in the store, we want you to feel cared for, listened to and given the time required to make the decision that is right for you.

We're open, truthful and upstanding. We always aim to give impartial and honest advice that’s in your best interests. We are not a "hard sell" company and we will never try to sell you a pair of glasses that don't meet your needs or your budget.

A core element of our service is choice, and we will continue to provide the widest range of lens options in the UK compared to our competitors. We operate to the concept of "if we cannot provide it, it hasn't been invented yet," and will always offer our customers the widest choice of lens options.

We are highly skilled in what we do. This comes through in the quality of our products and services, and we ensure that this expertise is available in all our outlets. All of our staff are highly trained and - where relevant - fully qualified to help you out.

We aim to provide you with a wide choice of frames and lenses (from budget to designer options) and always with the aim that you are buying the glasses you want at an affordable price.