Hardy Macphail

General information

Our aim is to provide every client with a high quality of service at a reasonable cost. The firm has always had a broad range of clients, from individuals of varying means through small businesses to large national companies, but, no matter the status of the client, we ensure that for every piece of business there is a direct line of communication with one of the partners. In these days of increasing specialisation, this means that many clients will over a period of time have to deal with more than one partner but our experience is that clients appreciate that this approach allows us to deliver the highest possible level of service.
In many cases, cost is as important to a client as quality of service and we recognise that a sensible balance must be maintained between the two elements. The size and structure of the firm are key features in enabling us to keep costs at a reasonable level without compromising on quality of service.